Universal has extensive experience in establishing, maintaining, and resolving disputes related to the workflows and legal documentation of e-commerce activities, which are subject to a wide range of regulations. These include Law No. 6563 on the Regulation of Electronic Commerce, Law No. 7416 dated 07.07.2022 amending the Regulation of Electronic Commerce Law, the Regulation on Electronic Commerce Intermediary Service Providers and Electronic Commerce Service Providers dated 29.12.2022, Law No. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed through Such Publications, the Regulation on Distance Contracts, Law No. 6502 on Consumer Protection, the Communiqué on the Trust Seal in Electronic Commerce, the Communiqué on the Electronic Commerce Information System and Notification Obligations, as well as contractual obligations, competition law, trademark law, and intellectual property regulations.

In this regard, as part of its E-Commerce Law and Consumer Regulations Compliance services, Universal provides:

Identification of legal workflow processes and required online compliance documents,

Creation of a roadmap for the identified workflows and collaborating with the website design/technical team to implement an integrated work plan for preparing online documents,

Drafting distance sales contracts,

Preparing pre-contract information forms,

For companies' distance sales relationships with consumers, Universal designs workflows aligned with the updated e-commerce law, covering:

• Shipping processes,

• Right of withdrawal,

• Return policies.

Additionally, Universal supports the preparation of essential compliance documents, including:

Cookie policy notice,

Cookie pop-up notice,

Data controller application form,

Website privacy notice,

Website terms of use,

Website membership agreement,

Website contact form privacy notice,

Website career page privacy notice,

Warning notice to prevent submission of sensitive personal data to the website career email address,

If companies plan to send commercial electronic messages (advertising/promotions/marketing) via the website’s contact form, Universal also provides:

Organizing consent processes for message delivery,

Drafting approval statements required for message delivery,

Planning message content and communication channels.